Why Choose Microsoft Dynamics 365?
Dynamics 365 Business Central goes beyond traditional ERPs. It combines applications for finance, sales, and operations with the Office apps you already know. With the power of the cloud, the solution lets you work anytime, anywhere, on any device. Regardless of access method, the experience and security remain the same. You protect your business and your customers.
Features
CRM & Marketing
Lead and customer management (lead tracking, segmentation, opportunities), marketing campaign automation (emails, notifications, result tracking), multi-channel interaction (phone, email, website, social media), sales activity tracking (scheduling, appointments, calls, pending tasks), CRM dashboards (sales performance, goals), quote management (quick creation and sharing), customer service (tickets, SLA, intervention tracking, support).
Sales Module
Customer management (customer database, interaction tracking, contracts), quote and order management (quick creation, delivery tracking), invoicing and discounts (custom prices, special offers, volume discounts), invoicing (automated processes, deadline management, payment tracking), sales opportunity tracking (pipeline, prospect progress), dispute management (complaints, solution tracking), sales reports (analyses by product, customer, region).
Financial Module
General accounting (journal entries, balance sheets, and profit and loss statements), cash flow management (forecasts, bank reconciliations), asset management (asset tracking, depreciation, sales), budget creation and monitoring, reporting and financial analysis (detailed reports, dynamic dashboards), tax management (VAT, corporate tax, regulatory compliance), and multi-currency transaction management for international dealings.
Purchasing and Accounting
We manage suppliers (contracts, purchase terms, transaction history). Purchase orders are created and tracked, with reminders for deliveries. Regarding inventory, we monitor stock levels, stocktaking, and product movements. Supply optimization includes automatic restocking and demand forecasts. Additionally, product traceability covers batches and serial numbers. Transportation and accounting are coordinated while tracking costs. Finally, performance analysis includes supplier evaluation and cost control.
Logistics and Production
Supplier management (contracts, purchase terms, transaction history), purchase order management (creation, receipt tracking, reminders), inventory management (stock levels, stocktaking, movements), supply optimization (automatic restocking, forecasts), traceability (batches, serial numbers), transportation and accounting (shipment coordination, logistics costs), performance analysis (supplier evaluation, purchase cost control).
